Privacy Policy

Information we collect

• Contact details you send us — such as name, email, phone, and project messages through our contact or support forms.
• Account information if you register — name, email, and password (stored hashed).
• Usage data — IP address, browser type, pages visited, referring URLs, and approximate timestamps collected through standard server logs and analytics tools.
• Cookies used for session security, preferences (for example theme), and understanding how the site is used.

How we use information

• Respond to inquiries, quotes, and support requests
• Provide and secure account access
• Improve the website, content, and services
• Send service-related messages (for example project updates you asked for)
• Comply with legal obligations and protect against misuse

We do not sell your personal information.

Sharing

We may share information with trusted processors who help us run the site (hosting, email delivery, analytics), only as needed to provide those services. We may also disclose information if required by law or to protect the rights, safety, and integrity of CityLitesUSA and our users.

Data retention

We keep personal information only as long as needed for the purposes above — for example while an account is active, while a project conversation is ongoing, or as required for legal and accounting records. You may ask us to delete account or contact data subject to those limits.

Security

We use reasonable technical and organizational measures to protect information (including encrypted connections and hashed passwords). No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your choices

• Update or delete your account information by contacting us
• Request a copy of personal data we hold about you
• Control cookies through your browser settings (some features may not work without essential cookies)

Children

Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us data, contact us and we will take appropriate steps to remove it.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after updates means you accept the revised policy.

Contact

Questions about privacy? Email hello@citylitesusa.com or write to us at San Francisco Bay Area, CA.